Gold Palm Consulting

How to improve your Customer Relationship Management (CRM)

By Teboho Fumbeza Maintaining customer relations is vital since your clients are more likely to return after receiving quality service from your business. Your clients are also more likely to refer your services to other people simply due to the good relationship established and maintained with your business. Customer Relationship Management is a strategy that …

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Top 10 Marketing Trends for 2021 Keeping abreast with the latest marketing trends can help your business stay ahead when you put together your digital strategy. In this article, we give you a snapshot of the top ten trends that your business needs to stay relevant when crafting your marketing strategy. 1.    Automation Automation is a …

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